Privacy Policy

At XGreen, a mobile application developed by GNIX Technologies LLP, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We collect the following information when you use XGreen:

  • Personal Information: Your name, contact details (email, phone number), and address when you register an account or book a service.
  • Payment Information: Secure transaction data such as credit/debit card details and payment gateway information when you make purchases or book services.
  • Location Information: Your approximate location to facilitate services, such as gardener bookings and delivery of plants, tools, and other products.
  • Usage Data: Information about how you interact with our app, such as services viewed or purchased, and app performance analytics.

2. How We Use Your Information

We use the information collected to:

  • Provide and Manage Services: To schedule gardener bookings, deliver plants, tools, and pesticides, and set up gardens at your location.
  • Process Payments: To complete transactions securely and provide payment confirmations.
  • Improve User Experience: To better understand user needs and improve app performance.
  • Communication: To contact you regarding your bookings, orders, or any issues that may arise with your account.
  • Marketing: To send promotional offers and updates related to our services, only with your consent.

3. Sharing of Information

We may share your personal data under the following circumstances:

  • Service Providers: With third-party service providers such as gardeners, delivery partners, and payment processors who assist in providing our services.
  • Legal Requirements: When required by law or to protect our rights or comply with a judicial process.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption and secure payment gateways.

5. Your Rights

As a user, you have the following rights:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal data under certain conditions.
  • Opt-Out: You can opt out of receiving marketing communications at any time.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as providing services or complying with legal obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

GNIX Technologies LLP

Email: hello@xgreen.in

Phone: +91-8105870564