Terms & Conditions

Welcome to XGreen, a mobile application developed by GNIX Technologies LLP. By accessing or using XGreen, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using the XGreen app or website, you agree to abide by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. Services Provided

XGreen offers the following services:

  • Gardener Booking Service: Book gardeners for garden maintenance and plantation.
  • Garden Setup: Avail services to set up any type of garden at your location.
  • Online Marketplace: Purchase plants, gardening tools, and pesticides.

These services are available across India and are subject to availability in specific regions.

3. User Account

To access certain services, you may need to create an account. By doing so, you agree to:

  • Provide accurate and complete information during registration.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts that provide false information or engage in unauthorized activities.

4. Payment and Pricing

  • All payments must be made through the payment methods provided in the app.
  • Prices are subject to change without prior notice; however, changes will not affect confirmed bookings or purchases.
  • We use secure payment gateways, and by making a payment, you authorize us to charge your selected method.

5. Booking and Service Terms

  • Gardener Bookings: Bookings are subject to availability. Confirmed bookings will include notification details.
  • Cancellations and Refunds: Cancellations up to 24 hours before the scheduled time are free of charge. Late cancellations may incur a fee. Refunds follow our return policy based on the product.

6. Delivery of Products

  • Delivery timelines are shared at the time of purchase and may vary based on location and availability.
  • We are not responsible for delays caused by unforeseen circumstances such as weather or transportation issues.

7. User Responsibilities

By using XGreen, you agree to:

  • Use the platform only for lawful purposes.
  • Refrain from disrupting the app or website operations.
  • Respect the rights of other users and service providers.
  • Ensure compliance with local horticulture or environmental regulations when purchasing plants or materials.

8. Intellectual Property

All content, including text, graphics, logos, and software, is the property of GNIX Technologies LLP or its licensors. Copying, distributing, or modifying content without prior written consent is prohibited.

9. Limitation of Liability

We are not liable for:

  • Loss or damage resulting from the use of our services.
  • Delays or disruptions caused by external factors beyond our control, such as natural disasters or system failures.

10. Indemnification

You agree to indemnify and hold harmless GNIX Technologies LLP, its employees, partners, and affiliates from any claims, damages, or losses arising from your breach of these Terms or illegal activity conducted through your account.

11. Termination

We reserve the right to suspend or terminate your access to XGreen at any time, without notice, if you violate these Terms or misuse our platform.

12. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Noida, UP.

13. Changes to Terms

We may update these Terms from time to time. Changes will be notified via email or app notifications. Continued use of the platform constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions, contact us at:

GNIX Technologies LLP
Email: hello@xgreen.in
Phone: +91-8105870564
Address: 2TF, Satyam Complex 2, Alpha-II, Greater Noida, UP